Refund policy

LEGACY20, we want you to feel confident with every purchase. If you are not completely satisfied with your order, you may request a return within 14 days of receiving your item.

To be eligible for a return, the item must be unworn, unused, unwashed, and in its original condition, with all original tags and packaging included. Items showing signs of wear, washing, stains, odors, alterations, damage, or missing tags may not be accepted.

Before sending anything back, please contact us at orders@legacy20.com to request a return. Once your return is approved, we will provide the appropriate return instructions. Items returned without prior approval may not be accepted.

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect. Original shipping charges are non-refundable unless otherwise required by applicable law.

Please inspect your order when it arrives. If you receive a damaged, defective, or incorrect item, contact us as soon as possible at orders@legacy20.com with your order number and clear photos of the issue so we can review the situation and make it right.

Certain items may not be eligible for return, including gift cards, personalized or customized products, final-sale items, and selected clearance products.

Once your approved return is received and inspected, we will notify you of the refund status. If approved, your refund will be issued to your original payment method. Please allow additional time for your bank or payment provider to process and post the refund.

For exchanges, please contact us first to confirm product availability. In some cases, the quickest option may be to return the original item and place a new order for the preferred size, color, or style.

For any return or refund questions, please contact us at orders@legacy20.com.