Shipping policy

LEGACY20, we take care to prepare and ship every order as quickly and accurately as possible so you can enjoy your purchase without unnecessary delays.

Orders are generally processed within 2–5 business days after payment has been successfully confirmed. Processing times do not include weekends or public holidays. During sales, holidays, product launches, or other high-volume periods, additional processing time may be required.

Once your order has shipped, you will receive a shipping confirmation email with tracking information whenever tracking is available. Please allow 24–72 hours for the shipping carrier to update the tracking status after your order has been dispatched.

Estimated delivery times may vary depending on your location, selected shipping method, carrier operations, weather conditions, customs processing, and other circumstances outside our control. Any delivery timeframe shown at checkout should be considered an estimate and cannot always be guaranteed.

Please review your shipping address, apartment or unit number, postal code, and contact information carefully before completing your purchase. LEGACY20 is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping details provided at checkout.

If a package is marked as delivered but cannot be located, please first check with household members, neighbors, your building management, or the shipping carrier. We will be happy to assist where possible, but delivery issues confirmed by the carrier may require further investigation.

International orders, where available, may be subject to customs duties, import taxes, or additional fees imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated at checkout.

For any shipping questions or assistance with your order, please contact us at orders@legacy20.com.